Frequently Asked Questions

How do I know if I need Planning Permission for my project?

Some minor domestic works can be carried out without the need for planning permission. However, it is always best to check with your local borough or district council to make sure as rules and regulations are always being amended and updated. Follow this link for more information

What is The Green Deal?

The Green Deal, referred to in the Energy Act 2011, is an initiative to establish a framework to enable private firms to offer consumers (households, communities and workplaces) energy efficient improvements to their homes, at no upfront cost, paying back the cost of such improvements through their energy bills.

Is there Cash back for the first homeowners who take up The Green Deal?


When will people be able to apply for the Cash Back Scheme?

The scheme will open for applications at the end of January 2013 at the same time as the Green Deal becomes available.

Can I have measures installed now then claim for the Cash back subsequently?

No, the Cashback is only available for installations that take place after the scheme launches – but you can have your assessment done and get quotes for work before then.

Why is there capping of the Cash back amounts at a percentage of the applicant’s costs?

Some households will benefit from energy efficiency measures being installed for free, or at a significantly subsidised cost – primarily as a result of subsidy from the Energy Company Obligation. DECC want to avoid over-rewarding people who are already benefiting in this way.

I’m getting my energy-saving improvements for free – can I qualify for Cash Back?


What is a ECO Energy Company Obligation?

The Energy Company Obligation (ECO) is a new programme designed to reduce Britain’s energy consumption by funding home improvements worth around £1.3 billion every year.

What is a Solar PV System?

A Solar PV System is an electrical system that captures the Sun’s rays through panels connected to a domestic or commercial property. The system converts the rays into electricity which is then fed into the property together with the usual supply.

Is it still worth installing a Solar PV System with the changes to the Payback from the Governments Feed-In Tariff Scheme?

With the New Starting Feed In Tariff of 15.44p per kWh which kicked in on the 1st November including the increase of the export Tariff to 4.5p from August for all new installations too! YES it is still worth installing Solar PV.

The New Tariff life of 20 years still guarantees great returns on your initial investment.

The big news is Solar Installs carried our by Ball Contractors are less than half what they were a year ago, meaning you still get around the similar total payback over the 20 years as you did a year ago, and it costs you less!

Will Solar PV be available with The Green Deal?


What does MCS mean?

MCS stands for Microgeneration Certification Scheme. The MCS is an EN45011 certification scheme which complies with the government criteria for eligibility to access financial incentives – which includes the Feed-in Tariff Scheme (FITs).

Will the Solar PV System work on cloudy days?

Solar panels work with light, not heat. Therefore, the system will still produce electricity on cloudy days, and during the winter although not as much as from bright and sunny summer conditions.

Does the system have to be fitted to the roof of a house?

No. Systems can be fitted to garages, pergolas, sheds and even in gardens or fields on frames.

What areas do you operate in?

We are based in Ashford, Kent and operate throughout the county of Kent. We have also travelled as far as Manchester to undertake works.

Do you charge for an estimate site visit?

No. We offer a free, no obligation site visit to discuss your project with you. We use this visit to investigate the work you would like carried out and to take measurements and make drawings so that we can provide you with a comprehensive estimate for the work.

How do I know that the work carried out is done to the right standard?

We work very hard to ensure that we meet all current regulations and legislations for the work we
undertake. We are registered with numerous associations and trade bodies to ensure our work is safe,
competent and complies with current technical and safety standards and codes of practice.

Do you have insurance?

Yes. Public & Products Liability Insurance to £10,000,000.00.

Do you have a Health & Safety policy?

Yes. It forms an important part of our day to day business and our quality management system. We also use the services of a Health and Safety Advisory Company to ensure we meet all required regulations and legislation